Citibank Student Loans Login

Video demonstration and instructions on how to use Citibank Student Loans Login:

1. Enter this URL:

2. Write your User Name and Password to the spaces provided.

3. Click >> Sign On to finish.



Got problems logging in? Follow these steps to reset your credentials:

1. Click the link that says Forgot your username or password?

2. Provide your email address.

3. Click the circle on what credential you want to retrieve.

4. Click >>Next to proceed.

5. Follow next instructions to finalize the process.


Still got problems logging in? Contact Citibank directly to assist you with your Citibank Student Loans Login process:

For Existing Loan Services 

Call 1-800-967-2400



Call 1-800-846-1298


By Mail

General Correspondence

Citibank, N.A.

P.O. Box 6191

Sioux Falls, SD 57117-6191



Citibank, N.A.

P.O. Box 688965

Des Moines, IA 50368-8965


Completed Deferment Forms

Citibank, N.A.

P.O. Box 6192

Sioux Falls, SD 57117-6192


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